Mahindra Logan 'Collection' 1.4 GL

Mahindra service is real matter which worries me.

The Quality of showrooms/service centers and the services rendered are not so good. Imagine no A.C. in their Service center and showroom at G3 motors Malad and the service centre office is in a basement.

They even refused to me show their workshop. Can you imagine that the Dealer (Sahil Motors- Andheri West -also known as GMS) from whom I bought my Car in Mumbai closed own in 6 months time without any info. and closed all its contact means.

They carried out a shoddy job of anti rust treatment and after their closure Mahindra and other dealers expressed their helplessness in the matter. This dealer took the Cheque for the extended warranty and never remitted the amount to Mahindra and no certificate for the same was issued to me for months.

Just to let you know that G3 Motors replaced my Spark Plugs after 10000kms in 1 year where as the Service Book says that they should be replaced after 20000 kms and the Board displayed in G3 motors says that it should be done after 40000 kms.

They never gave me my old spark plugs. It just means that the Spark plugs were never replaced but I was merely billed for them by G3, Malad east, Mumbai. No Proper Bill was issued for the repairs work carried out by them. Every time for free service also they charge 100/- to 200/- towards consumables, which in my opinion is not correct.The Staff at G3 motors is highly inexperienced & incompetent.

YOU SHOULD COMMENT ABOUIT THEIR SERVICES ALSO.

HERE IS THE REALTY

DO NOT TRUST MAHINDRA or their DEALERS TO PROVIDE SRVICES FOR LOGAN.
I DONT KNOW WHY BUT THEY SEEM TO BE TOO BUSY WITH SCORPIO N XYLO IN WHICH I THINK THEY ARE MAKING QUITE A BIT OF MONEY TO NEGLECT LOGAN.

My car had problem with the handbrake not working just after 5 days of first service. I have made more than 100 calls and 10+ visits to get it repaired but nobody cares to repair it.

They just keep saying that the part has not arrived and they are waiting for it since last two months now. If that’s the way they will serve their customers for such a trivial problem, then GOD help them. They don’t even bother to call back to inform the status even after assurance from their so called service managers and brach managers that they will inform us.

Been driving without handbrakes for last two months and still no information on the availability of replacement part . If you are planning to buy a logan I would suggest you rethink because they have the worst service attitude.

Even the M&M site has no option to lodge a complaint directly with the company.
I understand that the whole system is being imported from Renault and thus they have no stock of spares over here. The rising euro have contributed to even costlier spares.

CHECK THE M&M SITE AND PLEASE INFORM ME IF YOU FIND ANY LINK FOR FILING COMPLAINTS OR ANY CUSTOMER SERVICE NUMBER. THERE ISNT ANY ACTUALLY. THE NUMBERS LISTED ARE OUT OF ORDER SINCE LAST 3 WEEKS SINCE I HAVE BEEN TRYING. THEY DONT REPLY TO EMAILS EVEN.

FIRST I THOUGHT THE PROBLEM IS WITH THE DEALERS BUT THE CONCLUSION IS THAT EVEN M&M IS NOT SERIOUSLY INTERESTED.

GOD HELP THOSE PEOPLE LIKE ME WHO HAVE INVESTED IN THIS CAR!!

Driver Information System (DIS) of Logan is a very important accessory that they provided. Comes in very handy for long trips.

Guys I already own a Logan so can't afford to buy one but I would surely like to assist people who are looking to buy a new Logan.

People there is a new Special edition Logan Edge Connect which has come up. There are very limited numbers of this Special edition being manufactured. Believe me it looks simply Awesome. and there are new accessories also.

Can any car deliver a mileage of 30.36 kmpl in real world conditions? Sounds to good to be true, right? Even I found it hard to believe but Mahindra Logan has actually achieved that on a test run of 981 kms betweeen Delhi and Ahmedabad.